A.Indira, v. The Divisional Manager,
IN THE HIGH COURT OF JUDICATURE AT MADRAS
DATED : 04.07.2022
CORAM
THE HON'BLE MR. JUSTICE P.D. AUDIKESAVALU A.Indira ... Petitioner -vs1. The Divisional Manager, United India Insurance Co. Ltd., Divisional Office VI, PLA Rathna Towers, 5th Floor, No. 212, Anna Saalai, Chennai - 600 006.
2. The Joint Director of Medical & Rural Health Services, District Government Hospital, Mohanur Road, Namakkal District.
3. The District Collector, Namakkal, Namakkal District.
... Respondents Prayer:- Writ Petition filed under Article 226 of the Constitution of India, 1950, praying to issue a Writ of Certiorarified Mandamus, to call for the records in pursuant to the impugned order passed by the First Respondent in proceeding dated 23.06.2015 in so far as the Petitioner is concerned and quash the same and consequently direct the Respondents to pay the Medical Reimbursement as claimed by the Petitioner.
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For Petitioner : Mr. R.Prem Narayan For Respondents : Mr. P.Sankaranarayanan (For R1) Mr. V.Jeevagiritharan Additional Government Pleader (For R2 and R3)
O R D E R
Heard Mr. R.Prem Narayan, Learned Counsel for the Petitioner, Mr. P.Sankaranarayanan, Learned Counsel appearing for the First Respondent and Mr. V.Jeevagiridharan, Learned Additional Government Pleader appearing for the Second and Third Respondents and perused the materials placed on record, apart from the pleadings of the parties. 2.
The Petitioner, who is working as Secondary Grade Teacher in Panchayat Union Middle School in Namakkal Union, has availed the benefits of the New Health Insurance Scheme, 2012, of the Government of Tamil Nadu in G.O. Ms. No. 243, Finance (Salaries) Department dated 29.06.2012 by making periodical contributions towards insurance premia from her salary. It is the case of the Petitioner that she had underwent treatment for PCI - LAD and other ailments at G.Kuppusamy Naidu Memorial Hospital from 16.01.2014 to 23.01.2014 and 2/12
had incurred medical expenses of Rs. 2,16,302/-. When the Petitioner made a claim for reimbursement of the said medical expenses under the New Health Insurance Scheme, 2012, the First Respondent by letter dated 23.06.2015 informed that her request for reimbursement is not feasible for compliance as the treatment taken in deleted hospital is not payable as per letter No. 4129 dated 30.04.2013 issued by the Finance Department. The Petitioner has filed this Writ Petition challenging the said order passed by the First Respondent and has sought for consequential direction to the Respondents to make payment medical reimbursement as claimed.
3.
It is now trite as held by the Division Bench of this Court in Star Health and Allied Insurance Company Ltd. -vs- A.Chokkkar [(2010) 2 LW 90] that when the Insurance Company is not liable to reimburse the medical expenses under the New Health Insurance Scheme to the Government Servants/Pensioners, it would have to be processed under the Tamil Nadu Medical Attendance Rules by the Head of the Office with the concerned Department in which that employee had served and pay the eligible amount to her. In this context, it would also be useful to refer to clause 14(4) of the Guidelines for Implementation of New Health Insurance Scheme, 2018, for Pensioners (including Spouse)/Family Pensioners in the Appendix to G.O. Ms. 3/12
No. 222, Finance (Pension) Department, dated 30.06.2018 issued by the Government of Tamil Nadu, which is extracted below:- "14.(4) In case, a Pensioner/Family Pensioner undergoes emergency treatments/surgeries not covered under this Scheme in either Network Hospital or Non-Network Hospital, no claim can be filed under the Health Insurance Scheme. However, they shall be eligible for claim to the extent permissible under the Tamil Nadu Medical Attendance Rules and the G.O. Ms. No. 1023, Health and Family Welfare Department, dated 17.06.1980. It may be noted that the Tamil Nadu Medical Attendance Rules requires that treatment in private hospitals should not be resorted to except in case of emergencies.
Clause 2(3) of the aforesaid Government Order states that in genuine cases of emergency, the claims will be restricted to the expenditure that would have been incurred had the patient taken treatment in a Government hospital excepting diet charges. For claims under Tamil Nadu Medical Attendance Rules, the Beneficiaries may apply to the authority in the department in which the Government employee last served who is competent to process and forward pension proposal to the Accountant General, Tamil Nadu.
Office shall process the claims and pay the eligible claims under the Tamil Nadu Medical Attendance Rules."
Though that Governmental Order has been issued after the claim has been made in this case, the aforesaid guidelines, which are based upon the instructions provided in the earlier Government orders and the Tamil Nadu Medical Attendance Rules, are obviously clarificatory in nature and would apply to past cases as well.
4.
The Hon'ble Supreme Court of India in Shiva Kant Jha -vs- Union of India [(2018) 16 SCC 187], dealing with unfair treatment meted out to several retired Government servants in their old age for medical reimbursement under similar provisions of the Central Government Health Scheme, has held as follows:- "13.
With a view to provide the medical facility to the retired/serving CGHS beneficiaries, the Government has empanelled a large number of hospitals on CGHS panel, however, the rates charged for such facility shall be only at the CGHS rates and, hence, the same are paid as per the procedure. Though the Respondent-State has pleaded that the CGHS has to deal with large number of such retired beneficiaries and if the Petitioner is 5/12
compensated beyond the policy, it would have large ramification as none would follow the procedure to approach the empanelled hospitals and would rather choose private hospital as per their own free will. It cannot be ignored that such private hospitals raise exorbitant bills subjecting the patient to various tests, procedures and treatment which may not be necessary at all times.
14.
It is a settled legal position that the Government employee during his life time or after his retirement is entitled to get the benefit of the medical facilities and no fetters can be placed on his rights. It is acceptable to common sense, that ultimate decision as to how a patient should be treated vests only with the Doctor, who is well versed and expert both on academic qualification and experience gained. Very little scope is left to the patient or his relative to decide as to the manner in which the ailment should be treated. Speciality Hospitals are established for treatment of specified ailments and services of Doctors specialized in a discipline are availed by patients only to ensure proper, required and safe treatment. Can it be said that taking 6/12
treatment in Speciality Hospital by itself would deprive a person to claim reimbursement solely on the ground that the said Hospital is not included in the Government Order. The right to medical claim cannot be denied merely because the name of the hospital is not included in the Government Order. The real test must be the factum of treatment. Before any medical claim is honoured, the authorities are bound to ensure as to whether the Claimant had actually taken treatment and the factum of treatment is supported by records duly certified by Doctors/Hospitals concerned. Once, it is established, the claim cannot be denied on technical grounds. Clearly, in the present case, by taking a very inhuman approach, the officials of the CGHS have denied the grant of medical reimbursement in full to the Petitioner forcing him to approach this Court. 15.
This is hardly a satisfactory state of affairs. The relevant authorities are required to be more responsive and cannot in a mechanical manner deprive an employee of his legitimate reimbursement. The Central Government Health Scheme (CGHS) was propounded with a purpose of providing health facility 7/12
scheme to the Central Government employees so that they are not left without medical care after retirement. It was in furtherance of the object of a welfare State, which must provide for such medical care that the scheme was brought in force. In the facts of the present case, it cannot be denied that the Writ Petitioner was admitted in the above said hospitals in emergency conditions. Moreover, the law does not require that prior permission has to be taken in such situation where the survival of the person is the prime consideration. The doctors did his operation and had implemented CRT-D device and have done so as one essential and timely.
Though it is the claim of the Respondent-State that the rates were exorbitant whereas the rates charged for such facility shall be only at the CGHS rates and that too after following a proper procedure given in the Circulars issued on time to time by the concerned Ministry, it also cannot be denied that the Petitioner was taken to hospital under emergency conditions for survival of his life which requirement was above the sanctions and treatment in empanelled hospitals."
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5.
In view of the aforesaid legal position coupled with the facts of this case, the following order is passed:- (i) it shall be incumbent upon the concerned authority of the Government of Tamil Nadu to examine the claim made by the Petitioner for reimbursement of medical expenses incurred by her under the Tamil Nadu Medical Attendance Rules forthwith;
(ii) if it is found that any details or supporting documents satisfying the eligibility criteria for the actual amount claimed has not been produced, the deficiencies in that regard shall be informed in writing to the Petitioner requiring the same to be furnished within a time frame of not less than 15 clear working days in that regard; (iii) in the event of not being satisfied with the requirements thereafter, an enquiry shall be conducted affording opportunity of personal hearing to the Petitioner to explain her position in that regard and a reasoned order shall be passed dealing with each of the contentions raised on merits and in accordance with law with details of any deductions made under various heads and the decision taken communicated under written acknowledgment;
(iv) if the Petitioner is found entitled to the claim made, the eligible amount with interest at the rate prescribed under the Rules and if no such rate of 9/12
interest has been prescribed, at the rate of 6% per annum from the date on which the claim for reimbursement was made by the Petitioner, shall be disbursed within a period of 30 days from the date of passing of that order;
(v) if the Petitioner still has any grievance to be redressed in the matter, she is not precluded from working out her rights before the proper forum in the manner recognized by law; and (vi) the report of completion of the aforesaid exercise shall be filed by 30.09.2022 before the Registrar (Judicial) of the Court. In the result, the Writ Petition is ordered on the aforesaid terms. No costs. 04.07.2022 Maya Index: Yes/No Note: Issue order copy by 18.07.2022.
To
1. The Divisional Manager, United India Insurance Co.Ltd., Divisional Office VI, PLA Rathna Towers, 5th Floor, No. 212, Anna Saalai, Chennai - 600 006.
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2. The Joint Director of Medical & Rural Health Services, District Government Hospital, Mohanur Road, Namakkal District.
3. The District Collector, Namakkal, Namakkal District.
Copy to The Registrar (Judicial), Madras High Court, Chennai - 600 104.
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P.D. AUDIKESAVALU, J.
Maya 04.07.2022 12/12